Military Personnel

Hours of Operation

Customer Service, ID Cards, and DEERS Office:

Monday – Friday 7:30 am to 4:30 pm
<em><strong>Walk-ins only</strong></em>

Military Personnel Flight Office:

Monday – Friday 9 am to 3 pm
<em><strong>Open for walk-ins and appointments from 9 am to 3 pm</strong></em>


Customer Service, ID Cards, and DEERS Office:
366 Gunfighter Avenue, Bldg 512, Mountain Home AFB, ID, USA

Military Personnel Flight Office:
480 5th Avenue, Bldg 2610, Mountain Home AFB, ID, USA

Contact Information

Customer Service, ID Cards, and DEERS Office:
DSN: 728-1241
COMM: 208-828-1241

Military Personnel Flight Office:
DSN: 728-8426
COMM: 208-828-8426

The Mountain Home Military Personnel Flight provides personnel support for Airmen/Guardians, their families, and retirees.

Customer Service

Our customer service team is open Monday through Friday (including family days, excluding holidays), 0730 – 1630. Stop on by (no appointment needed!) to get a new ID card, get DEERS support, or inquire about awards and decorations. Customer Service can also be reached at 208-828-2133. We only accept walk-ins for these services.

Force Management 

This team is prepared to help with evaluations, unfavorable information files(UIFs), (UIFs), sponsor allocation RIPs, special experience identifiers (SEIs), officer and enlisted accessions. FM can also be reached at 208-828-1957/6325.

Career Development 

This section includes reenlistments and extensions, separations and retirements, outbound assignments, and officer and enlisted promotions. Career Development can also be reached at 208-828-6272/3158/1447.

Official Passports 

To schedule an appointment for passports, please email us at

Note: this service does NOT include tourist passports.

No federal endorsement of advertisers intended.

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